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Rich Products Corporation :: Our Business




Founded by Robert Rich Sr. in 1945, Rich Products Corporation was born from an innovation – the world’s first non-dairy whipped topping .  The founder's pioneering spirit continues to guide this family-held company’s ongoing success. Rich’s history has been marked by innovative breakthroughs, an unparalleled commitment to “Caring For Customers Like Only a Family Can™,” and aggressive worldwide growth. 

A DIVERSIFIED BUSINESS AND PRODUCT OFFERING  
Rich's is known around the world as the founder of the non-dairy segment of the frozen food industry and a leading supplier and solutions provider to the foodservice, in-store bakery, and retail marketplaces.
 
Throughout our history, Rich’s has been committed to developing food solutions that raise the bar on quality, convenience, and efficiency for our customers.  From whipped toppings that retain their shape for hours, to an all-natural process for keeping frozen food soft, and to dough technology that eliminates the need for proofing, Rich’s innovations can be found in kitchens and bakeries around the world.
 
With manufacturing facilities, R&D capabilities, and sales offices spanning the globe, Rich’s is able offer its customers a unique combination of global food knowledge, production expertise, and personal attention.

DOING WHAT'S GOOD FOR BUSINESS AND FOR THE ENVIRONMENT
Sustainability isn't new to Rich's, it's been part of our business for over 60 years. In 2008, we decided to take a more formal approach by creating a long-term sustainability strategy and Center of Excellence to raise awareness and prioritize actions across the company to support a broader initiative. We're also developing a scorecard to measure the total impact of our efforts. Our goal is to drive continuous improvements that are good for business and good for the environment, focusing on long term efficient use of resources, reducing waste, and creating products that delight our customers and have minimal impact the environment.

In our manufacturing facilities, we are implementing practices in alignment with the US Green Building Council’s LEED standards. We are collaborating and sharing best practices across our network to reduce our environmental footprint, specifically in the areas of:

• Energy efficiency

• Water management

• Recycling

• Reducing spoilage

Rich’s Global Procurement group is incorporating sustainability criteria into RFPs and developing a Green Procurement Policy for Rich Products Corporation. In addition, we have a formal training program for our packaging engineers and designers to ensure that our team remains current on environmentally-friendly materials and processes, as well as tools to evaluate the environmental impact of packaging options under consideration. We continue to implement packaging improvements and procurement strategies that meet rising customer expectations for performance and safety, while also reducing waste, costs, and environmental footprint.

Throughout our distribution network, we are looking at ways to reduce total energy use and food miles.

At World Headquarters, we are implementing a variety of initiatives to reduce our environmental footprint ... from greening IT systems ... to reducing waste in our own food service operations.

This is just a sampling of the areas we're focused on. If you'd like to learn more about Rich's sustainability plan, please contact:

Deborah Gondek, LEED AP
Leadership in Energy & Environmental Design - Accredited Professional
Director of Sustainability
Rich Products Corporation
dgondek@rich.com

HOW WE DO BUSINESS  
At Rich’s, we believe that it’s not just “what we do” that is important, but also “how we do it.”  Rich's carries on a tradition of doing business that has endured for more than 60 years.

 
Founded on the vision of a food industry pioneer, fortified by three generations of the Rich family, and maintained by a committed leadership team and more than 7,500 associates, the company lives by The Rich Promise.  “We will treat our customers, associates and communities the same way. Like family”

 

Rich Products Corporation World Headquarters, Buffalo, NY          

 

Rich's Fast Facts                                                          
- $2.8 billion annual sales - 7,200 associates worldwide
- Selling more than 2,000 products in 73 countries

 

Key Product Categories                                                              
Toppings & Icings Finished Desserts Bread & Rolls
Sweet Goods Pizza Products Bar-B-Q
Appetizers Italian Specialties Shrimp & Seafood

 

Rich's Entertainment Group                                                       
In addition to our food business, Rich’s owns and operates a number of businesses in the sports and entertainment, restaurant, and logistics industries.
Rich Baseball Operations
Be Our Guest, Ltd.  
The Travel Team  
Roar Logistics  

Palm Beach National Golf & Country Club

© 2009 Rich Products Co. | Contact Us