Monthly Archives: June 2014

Monthly Archives: June 2014

Rich’s Celebrates Grand Opening of the Innovation Center and Atrium@Rich’s

Every great renovation deserves an exciting unveiling, and Rich’s new Innovation Center and Atrium@Rich’s is an ovation-worthy redesign and conversion project. Hundreds of associates and guests gathered at the family-owned company’s headquarters in Buffalo, NY, on June 24, for an opening event, ushering in an exciting new era of intensified customer focus, growth and commitment […]

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Rich Products Corporation Introduces New Innovation Center and Atrium at its Buffalo World Headquarters

Buffalo, N.Y., June 24, 2014 – Rich Products Corp. today officially debuted its new expansive, multi-use Innovation Center and Atrium @ Rich’s following an $18.5 million renovation project at its World Headquarters on Niagara Street in Buffalo. Conversion of the 25-year-old Rich Renaissance Niagara Atrium – considered a one-of-a-kind corporate headquarters at the time – […]

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Rich Products unveils innovation center renovations

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The Best Customer Care Is Based on Intimacy

In today’s fast-paced world of social media, word of mouth can damage a company’s standing in the blink of an eye, throwing its quest for best-in-class customer satisfaction off course without warning – and doing so in a public arena. Instead of contacting the manufacturer directly when they have product problems, many consumers today are […]

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Confronting Business Challenges with Confidence

Matt Kiefer knows how important the knack for problem-solving is to the success of any commercial endeavor, including the global business at Rich’s. “It pays to expect the unexpected,” says Kiefer, the marketing manager for Toppings & Icings and also Desserts in Rich’s Canada Division. “Our commitment to being the ‘Trusted First Choice’ for our […]

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Rich’s Raises the Bar on Chocolate Indulgence with New Whipped Icing for In-Store Bakeries

 BUFFALO, N.Y., June 10, 2014 – To the delight of everyday chocolate lovers, Rich Products Corporation is raising the bar on chocolate indulgence with the introduction of Rich’s Chocolate Bettercreme® Made with Hershey’s® whipped icing. Available nationally, this rich and creamy whipped icing is made with real Hershey’s® cocoa, for topping cakes and filling pastries […]

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