Creating a culture of inclusion starts at the top. In 2022, our CEO signed the CEO Action for Diversity & Inclusion pledge. We’ve updated our Leadership Commitments, our north star for leaders and our Great Rich’s Leadership development program to coach on inclusive leadership.

We’re always listening, tapping into diverse views and voices. Through our Associate Resource Groups (ARGs), our associates shape the agenda based on the issues that matter most to them.

This is demonstrated through our new ARG in Mexico, where we’re supporting our female colleagues facing challenges at home to thrive through the Grupo de Afinidad ‘Mujeres’.

Celebrating our differences starts with understanding them. So we’re taking our associates on learning journeys.

We’re building awareness, helping associates recognize barriers and giving them the tools to take action—from awareness sessions in the UK and US to understanding women’s experiences in India, and championing underrepresented groups’ beliefs in Brazil.

This is how we move from understanding to consistent action—supporting, amplifying, and advocating for each other—together.