A Personal Journey: For Rich’s Associates, You Can Go Home Again

Values

A Personal Journey: For Rich’s Associates, You Can Go Home Again

“Every company has its own culture.  The culture at Rich Products Corporation might not be for everyone, but, for me, it’s the perfect place to work,” says Dwight Gram, Vice President of Global Corporate Communications.  “Every day I remind myself how lucky I am to work at a place like Rich’s, because of how well […]

More of the Story

Take a Bite Out of National Cheesecake Day

Dense and creamy, drizzled with cherry glaze, or infused with rich flavors like chocolate or caramel, who can resist the awesome array of cheesecake varieties that have found themselves onto almost every dessert menu nationwide. July 30th is National Cheesecake Day, a day of celebration honoring this traditional dessert whose earliest evidence dates back to […]

More of the Story

Thousands of Rich’s Pizzas En Route to U.S. Servicemen and Women for Independence Day

Slices of American pie — Rich’s pizza pie that is — will reach nearly 10,000 troops serving in the Middle East in honor of America’s Independence Day and their service to our country. This Fourth of July, DHL Express, Rich’s and Pizzas 4 Patriots are taking Independence Day celebrations abroad to the U.S. servicemen and […]

More of the Story

Business First Honors Innovation Center Renovation with Brick by Brick Award

Nearly one year after the grand unveiling of the renovation to Rich’s Innovation Center and Atrium, the extraordinary space continues to impress associates, customers and the community with its modern design, superior functionality, and attention to detail. The latest recognition for this state-of-the-art facility was earning the 2015 Business First Brick by Brick Award, a […]

More of the Story

Cuteness Takes the Cake: Rich’s Launches Hello Kitty® Ice Cream Cake

To the delight of Hello Kitty® fans across the country, birthday parties and everyday celebrations can now be enjoyed with a one-of-a-kind ice cream cake featuring the adorable ambassador of friendship who has been known and loved for more than 40 years. Rich’s recently introduced an officially licensed Hello Kitty Ice Cream Cake designed as […]

More of the Story

HelloKitty-750x423

Geopolitical Supply and Demand Requires “Category Management” Expertise

When America’s nightly news anchors tell us the price of crude oil overseas has dropped another $5 or $10 a barrel, Lynn Lorenc makes a little note of it in the back of her head. As Vice President of Global Procurement for Rich’s anchor U.S./Canada Region, Lorenc knows such fluctuations might very well have serious […]

More of the Story

Lorenc-750x423

Rich’s Super-Special Pizza Delivery: U.S. Troops in Afghanistan Enjoy “a Taste of Home” While Watching Super Bowl XLIX

Photos courtesy of Laurie Manzardo and DHL Express As all the drama of the New England Patriots’ white-knuckle Super Bowl XLIX victory over the Seattle Seahawks played out before the largest viewing audience in U.S. television history, American troops half a world away were not left out of the excitement – right down to the […]

More of the Story

FullStoryHeaderPizza

Betting on Broadway

“Irresistible. It’s everything you want it to be.” That’s what Ben Brantley, chief theater critic of The New York Times, had to say about Rich Entertainment Group’s most recent Broadway production, HONEYMOON IN VEGAS, which officially opened on January 15th  to fantastic reviews! The New York Times,  Time Out, and the Associated Press,  among many […]

More of the Story

HMIV-750x423

Rich’s Donates Computers to Schoolchildren in Rural Guatemala

While visiting a new shrimp supplier in Guatemala this summer, members of Rich Products’ seafood team toured a local school the shrimp supplier strongly supports. Witnessing the school’s lagging technological capabilities, Rich’s was presented with an opportunity to extend their commitment to Bettering Our Communities beyond the borders of St. Simon’s Island. Several months later, […]

More of the Story

computerlab-750x423

In Rich’s Innovation Center, Everyone Gravitates Toward the Kitchen

Inside Rich’s new “Innovation Center and Atrium @ Rich’s” at its world headquarters in Buffalo, N.Y., Stephen Rich surveys the sparkling Innovation Kitchen and Customer Solution Studio that, as Innovation Center Chef, are now his domain.  He gazes down the impressive 20-foot countertop made of Italian marble in the Customer Solution Studio and scans the […]

More of the Story

Richs.com Full Story Header - S. Rich

Champions of a Culture

As Rich’s Director of International Human Resources, Steve Kalicharan has traveled the world, visiting various company operations spread around the globe.  The moment he walks through the door of a Rich’s location, Kalicharan says he knows instantly that he is among family. “I know I’m in a Rich’s facility because of the way the people […]

More of the Story

Richs.com Full Story Header - S. Kalicharan

Rich’s Celebrates the People Behind the Company’s Industry-Leading Customer Care

As the world paused to celebrate National Customer Service Week from October 6-10, Rich’s took every opportunity to infuse fun and appreciation into a week-long celebration in honor of the remarkable team of associates that care for the needs of Rich’s valued customers. “We appreciate the extraordinary dedication of the entire customer service and logistics […]

More of the Story

CustServWk2014-750x423

Rich’s Hosts Wellness Fair: Doing What’s Right for Associates

As Rich’s global food business continues to grow, the 70-year-old company maintains a strong connection with its family roots and a watchful eye on “Doing What’s Right.” In the business world, Doing What’s Right means caring for the needs of customers; in the community, it means making a positive impact; and in the workplace, this […]

More of the Story

WellnessFair2014-750x423

Rich’s Launches First Non-Dairy Topping into Korean Coffee Market: AeroTop Offers Customers a Flavorful, Stable, High-Yielding Alternative to Dairy

America’s caffeine craze has been brewing for decades, but in Korea, the coffee phenomenon is just beginning to percolate. The explosive growth and demand within the café and bakery category has increased the need for toppings to garnish the lush, caffeinated beverages and sweet treats consumers are now craving. Rich’s team in Korea recently set-out […]

More of the Story

Korea-AeroTop-750x423

Rich’s Sponsors Women’s Foodservice Forum Career Progression Study

In July, the Women’s Foodservice Forum (WFF) presented the results of a career progression study that Rich’s sponsored at the 12th Annual WFF 2014 Executive Summit in New Orleans. As a strong advocate for internal professional development and cross-functional training for its associates, Rich’s provided a significant grant to fund the research that was introduced […]

More of the Story

WFF_750x423

Rich’s Launches New Whipped Icing Bursting with Iconic Hershey’s® Flavor

When a cocoa craving kicks in, chocolate-lovers around the world reach for the unmistakable, unbeatable quality and flavor of a Hershey’s® bar. Now, chocolate-seeking American’s can find the indulgent, creamy chocolate flavor they love in countless in-store bakery treats finished with Rich’s new Chocolate Bettercreme® made with Hershey’s®. “When this unparalleled, decadent combination of flavor […]

More of the Story

BettercremewithHershey_750x423

Small in Size, Big on Flavor: Rich’s New, Smaller-Portioned Desserts Serve Up Sweet Success

In-store bakeries nationwide just received a big boost from a handful of little desserts. Rich’s new lineup of indulgent, decadent treats includes six items perfectly portioned for one to two people: Mini Chocolate Brownie Extreme, Mini Caramel Sea Salt Blondie Extreme, Mini Boston Crème, and three flavors of bar cake (Red Velvet, Triple Chocolate, and […]

More of the Story

750x423 r

Rich’s Expands “Made With Oreo®” Product Line: Delivers Golden Opportunity to In-Store Bakeries

A stroll through your local in-store bakery will reveal a plethora of chocolate-based indulgences. But what if chocolate isn’t your go-to flavor? A growing number of consumers are looking for everyday desserts that feature flavors other than the famed cocoa varieties. To satisfy the dessert cravings of every consumer and drive incremental sales, Rich’s launched […]

More of the Story

GoldenOreo_750x423

Rich’s Has Talent: India Exec Shines in CEOs Got Talent Charitable Competition

Heads-up Howie Mandel, there’s been new talent discovered and it comes from the far reaches of Rich’s global enterprise! Rich’s own, Pankaj Chaturvedi, Exec Director & CEO of Rich’s Graviss India, was a winner in the televised CEO’s Got Talent competition, a charity event where 12 of India’s top CEOs step out of the boardroom […]

More of the Story

CEOsgotTalent_750x423

Rich’s Celebrates Grand Opening of the Innovation Center and Atrium@Rich’s

Every great renovation deserves an exciting unveiling, and Rich’s new Innovation Center and Atrium@Rich’s is an ovation-worthy redesign and conversion project. Hundreds of associates and guests gathered at the family-owned company’s headquarters in Buffalo, NY, on June 24, for an opening event, ushering in an exciting new era of intensified customer focus, growth and commitment […]

More of the Story

TheAtrium@Richs_750x423

The Best Customer Care Is Based on Intimacy

In today’s fast-paced world of social media, word of mouth can damage a company’s standing in the blink of an eye, throwing its quest for best-in-class customer satisfaction off course without warning – and doing so in a public arena. Instead of contacting the manufacturer directly when they have product problems, many consumers today are […]

More of the Story

Heather Stammler Collage 750x400

Confronting Business Challenges with Confidence

Matt Kiefer knows how important the knack for problem-solving is to the success of any commercial endeavor, including the global business at Rich’s. “It pays to expect the unexpected,” says Kiefer, the marketing manager for Toppings & Icings and also Desserts in Rich’s Canada Division. “Our commitment to being the ‘Trusted First Choice’ for our […]

More of the Story

Cheesecake Collage

Rich’s Nut-Free Frosted Sugar Cookies Deliver Satisfying Solution to Recent “Nut Allergy Ecosystem Survey” Findings

Today’s consumers are bombarded with choices in every grocery aisle. Purchase decisions are based on everything from preference and price-point to health benefits and ingredient profile. A recent study conducted by Rich’s revealed that food allergies are playing a growing part in purchase decisions with 67 percent of respondents taking nut allergies into account when […]

More of the Story

Rich’s Nut-Free Frosted Sugar Cookies

Rich’s Digital “RED” Tool Clears Customer Path to Purchase

As a customer-centric organization, Rich’s is always focused on supporting its customers in their efforts to build more sales and profits. “At the end of the day, this is a people business, and without strong relationships that help customers become more successful in the marketplace, nothing else matters,” said Monica H. San Miguel, who leads […]

More of the Story

Rich’s Digital “RED” Tool Clears Customer Path to Purchase

Rich’s Maureen Lynch Honored for High Achievement

On March 25, 2014, Rich Products Corporation’s Maureen Lynch was among an elite group of foodservice industry figures from across the nation honored with prestigious “Women Making Their Mark” awards from the Women’s Foodservice Forum (WFF). The awards were presented at the WFF Annual Leadership Development Conference, held in Dallas. The annual “Women Making Their […]

More of the Story

Maureen Lynch Honored for High Achievement

What’s the Birthday Cake of the Future? Ask America’s Kids

Rich’s Senior Marketing Manager Deanne McDonell sounds almost giddy when discussing what young children believe the birthday cake of the future should look like. For one 11-year old boy, his dream birthday cake was a sombrero shaped taco, complete with gummy worms and breath mints on the brim of the sombrero”, shares McDonell, while citing […]

More of the Story

Birthday Cake of the Future

Rich’s Supports Launch of Women’s Foodservice Forum into China

Buffalo, NY, January 6, 2014 – A “Sequential Day”, the once-a-century phenomenon when the calendar numbers align in a sequence, is said to be a lucky day. Such was the case on 11.12.13, and good fortune was certainly on the side of those planning and executing the launch of the Women’s Foodservice Forum (WFF) in […]

More of the Story

Women’s Foodservice Forum into China

The Rich Experience Goes Global at 2013 IBIE Expo

In early October, a large contingent of associates representing the far reaches of Rich’s global enterprise converged in Las Vegas, Nevada, for the International Bakery Industry Expo (IBIE). The convention, held once every three years, is the preeminent industry event, assembling the largest collection of suppliers, customers and bakery experts in North America. Just inside […]

More of the Story

IBIE_750x423

Rich’s Hosts “Edge Out Hunger” Drive for Food Bank of WNY

After Hurricane Sandy devastated the coastal areas of New York and New Jersey last year, Rich’s associates came together to help our neighbors downstate with a relief drive for essential supplies. That turnout was tremendous as we exceeded our original goal of filling one truck by having to call for a second truck, thanks to […]

More of the Story

RPC-FOODBANK_750x423

In Food Pursuits, Father and Son Share Same School of Thought

 The success of Rich Products Corporation has been based in no small way on family values.  Fittingly, this includes some familial connections that have dotted the organization, beginning with the Rich family that founded the global food company and leads it to this day.  The organization takes great pride whenever the torch is passed and […]

More of the Story

JakeBrach_750x423