General Contact Information

For general questions or comments, call (800) 828-2021.

Rich Products Corporation
One Robert Rich Way
Buffalo, NY 14213
United States
Tel: (716) 878-8000

Product Sales

For all questions or comments, you can always call (800) 356-7094 for assistance.

Europe/Middle East
Latin America
South Africa

Customer Care

If you and/or your customer have any questions or experience a problem with any of Rich’s products, please fill out the Problem Report/Inquiry form.

Press Information

Please visit our News Center to obtain press releases and contact information.

Corporate Citizenship/Donation Requests

In an effort to better our communities, we support eligible nonprofit organizations through food and monetary contributions, sponsorships and volunteer partnerships every year. The Rich Family Foundation focuses on the following key areas when considering potential donations: organizations benefitting the West Side of Buffalo, school-to-career development, food & nutrition, arts & culture and health & wellness. All agencies we support must have a 501(c)(3) tax-exempt status.

If you believe that your organization fits our guidelines and would like to submit a request for support, you can fill out a donation request form through our online portal. If you have previously requested a donation, you can sign in using your credentials here. If you are a first time applicant or have previously submitted requests via email, please click here to create a new account.

Purchase Order Terms & Conditions

Current Purchase Order Terms & Conditions from Rich Products Corporation.

Current Purchase Order Terms & Conditions from f’Real.

Rich Products Corporation EU Safe Harbor Policy

Current EU Safe Harbor Policy from Rich Products Corporation.

Standards of Business Conduct

Current Standards of Business Conduct from Rich Products Corporation.