General Contact Information

For general questions or comments, call (800) 828-2021.

Rich Products Corporation
One Robert Rich Way
Buffalo, NY 14213
United States
Tel: (716) 878-8000

Product Sales

For all questions or comments, you can always call (800) 356-7094 for assistance.

Europe/Middle East
Latin America
South Africa

Customer Care

If you and/or your customer have any questions or experience a problem with any of Rich’s products, please fill out the Problem Report/Inquiry form.

Press Information

Please visit our News Center to obtain press releases and contact information.

Corporate Citizenship/Donation Requests

Rich’s receives more than 1,000 requests for assistance every year. In light of this, we have chosen to concentrate on key priorities that support our company’s family-focused mission and vision. This led us to develop our “Healthy Families” initiative.

Within “Healthy Families,” we direct our contributions to three key areas: wellness, quality childcare, and education/school-to-career initiatives in the food service industry. All agencies and organizations we support must have a 501(c)(3) tax-exempt status.

Purchase Order Terms & Conditions

Current Purchase Order Terms & Conditions from Rich Products Corporation.

Current Purchase Order Terms & Conditions from f’Real.

Rich Products Corporation EU Safe Harbor Policy

Current EU Safe Harbor Policy from Rich Products Corporation.

Standards of Business Conduct

Current Standards of Business Conduct from Rich Products Corporation.