General Contact Information

For general questions or comments, call (800) 828-2021.

Rich Products Corporation
One Robert Rich Way
Buffalo, NY 14213
United States
Tel: (716) 878-8000

Product Sales

For all questions or comments, you can always call (800) 356-7094 for assistance.

Europe/Middle East
Latin America
South Africa

Customer Care

If you and/or your customer have any questions or experience a problem with any of Rich’s products, please fill out the Problem Report/Inquiry form.

Press Information

Please visit our News Center to obtain press releases and contact information.

Corporate Citizenship/Donation Requests

Rich’s receives more than 1,000 requests for assistance every year. In light of this, we have chosen to concentrate on key priorities that support our company’s family-focused mission and vision. This led us to develop our “Healthy Families” initiative.

Within “Healthy Families,” we direct our contributions to three key areas: wellness, quality childcare, and education/school-to-career initiatives in the food service industry. All agencies and organizations we support must have a 501(c)(3) tax-exempt status.

Purchase Order Terms & Conditions

Current Purchase Order Terms & Conditions from Rich Products Corporation.

Rich Products Corporation EU Safe Harbor Policy

Current EU Safe Harbor Policy from Rich Products Corporation.